Privacy Policy

Last updated: 2024

Lidone ("we", "us", "our") is committed to protecting the privacy of visitors to our website and clients who use our business consulting services. This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Lidone is a business consulting provider for small businesses, based in the United Kingdom. For the purposes of data protection law, Lidone is the data controller responsible for your personal data.

Lidone
57 Grainger Street
Newcastle upon Tyne, NE2 9AH
United Kingdom
Email: [email protected]
Phone: +44 191 393 1363

2. Personal Data We Collect

We collect personal data that you voluntarily provide when you complete the contact or enquiry form on our website. This may include:

Your full name
Your email address
Your phone number
The name and details of your business
Any additional information you choose to include in your enquiry message

We do not knowingly collect any special category data (such as health, racial or ethnic origin, or religious belief data) through our website forms, and we ask that you do not submit such information to us.

3. Why We Collect This Data

We use the personal data submitted through our form for the following purposes:

To respond to your enquiry about our business consulting services
To assess whether we can assist your business and to prepare a proposal or quotation
To maintain a record of communications with prospective and existing clients
To comply with our legal and regulatory obligations, where applicable

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases to process your personal data:

Consent: where you submit the contact form, you consent to us processing your data to respond to your enquiry.
Legitimate interests: we have a legitimate interest in responding to enquiries and developing potential business relationships, provided this does not override your rights and freedoms.
Contractual necessity: where your data is required to enter into or perform a consulting agreement with us.
Legal obligation: where we are required to retain certain records to comply with UK law.

5. How Long We Keep Your Data

We retain personal data submitted through our contact form only for as long as necessary to fulfil the purposes described above, typically for up to 24 months following your last contact with us, unless a longer retention period is required to comply with legal, accounting or reporting obligations, or unless you ask us to delete your data sooner.

6. Who We Share Your Data With

We do not sell your personal data. We may share your data with:

Trusted service providers who support our business operations (such as email hosting or IT support providers), acting under our instructions and bound by confidentiality obligations
Professional advisers, regulators or law enforcement authorities, where required by law

We do not transfer your personal data outside the United Kingdom without ensuring an appropriate level of protection is in place.

7. Cookies

Our website uses a single cookie, named consent_state, which stores your cookie consent preference for a period of one year. This cookie does not track your browsing activity and is used solely to remember your consent choice so we do not need to ask again on each visit.

We do not use any analytics, tracking, session or third-party advertising cookies on this website. Advertising measurement technology is only activated after you have given consent, and only operates on the confirmation page shown after a form submission.

8. Your Rights

Under the UK GDPR, you have the following rights in relation to your personal data:

The right to be informed about how your data is used
The right of access to the personal data we hold about you
The right to rectification of inaccurate or incomplete data
The right to erasure of your personal data, in certain circumstances
The right to restrict processing of your data
The right to data portability
The right to object to processing based on legitimate interests
The right to withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, in accordance with the UK GDPR.

9. Complaints

If you are unhappy with how we have handled your personal data, please contact us first so we can try to resolve the matter. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection matters, at www.ico.org.uk.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: